Order Information

Toll Free Number: U.S. 800-269-3844
Toll Free Fax: 866-462-6556
Email: pfp01@aol.com
Important: please include your account number and email address.

Customer Service

Monday thru Friday.
9 AM to 5 PM.

Minimum Order

Since 1992, our minimum order remains $ 25.00. Any assortment of products or sizes.

Shipment

Orders will be shipped via UPS ground unless other UPS service is requested. Shipping and warehouse location is: 840 Lincoln Ave. # 5, Bohemia, NY 11716.
UPS will notify you directly on delivery status of your shipment based on your email address on file with us.

Credit and Returns

In the unlikely event you receive a defective or an incorrect item, please contact us to discuss the return procedure.

Payment terms

Net 30 days terms based on credit history. UPS charges will be added to the invoice.
C.O.D orders will be shipped by UPS and C.O.D. charges will be added to the invoice in addition to the UPS shipping charges.
Credit Cards – Visa, Master Card, American Express or Discover
Remittance to: Pillows For Pointes Inc. P. O. Box 549, Commack, NY 11725

MAP policy

A copy of our MAP policy is available on request.

We reserve the right to make any changes to our policies at any time. You will be notified by email of any major policy change.